Hello again Glenda7
QuickBooks Online is built with a focus on simplifying your bookkeeping, and saving you time. This includes powerful automation settings, which can instantly enter previously used information when you create a new transaction. This is incredibly useful if you create a lot of similar transactions under the same customer or supplier, but I can see the advantage of disabling it. I'll be happy to help get a clear invoice screen every time.
This option can be managed at any time, allowing you to freely decide if you want to use it. It just takes a few clicks to disable it:
- Click on the Gear icon and select Account and Settings.
- Head to the Advanced tab and find the Automation section.
- Set Pre-fill forms with previously entered content to Off.
- Click Save then Done.
Now you'll be given a fresh new invoice every time, allowing you to start entering information without clearing the existing content.
Hope this helps!
