Anyone having issues with scanning receipts? I am unable to do so anymore.

Hello, @george83. Can you clarify if you're seeing a specific error message when snapping those receipts? In the meantime, try clearing the app's data to resolve any performance issues. Just head to your phone's Settings, select QuickBooks from your Apps list, and tap Clear Data under the Storage menu.

Once that’s done, try the receipt snap feature again. If it still doesn't work, a quick uninstall and reinstall should do the trick.

Alternatively, you can also capture a photo with your phone's camera and upload it manually.

Feel free to post again if you have any other concerns. I’m happy to help!

Hi, I tried clearing the cache, I uninstalled and reinstalled the app and tried uploading from the phone camera /phone gallery. None are working.. it remains stuck on photo uploading extracting data, I waited and it stayed without extracting, and if I press got it , nothing appears in the review tab. 

Hi there, George. I recognize how valuable your time is and appreciate you doing all the troubleshooting steps provided by my colleague regarding your receipt scanning issue.

Since none of these works, I recommend reaching out to the QuickBooks Live Support  team. They have the tools to check for any issues with the Receipt Snap feature.

We'll provide ongoing assistance if you have any further concerns.