Limited time only. 90% off QuickBooks for 6 months.
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
phayes-mts-net
Level 1

Can I process a customer invoice and process the ACH payment transfer?

If the Customer agrees to have the invoiced amount be paid by preauthorized payment, can I process the invoice and process the payment from the customer account

1 Comment 1
jamesjdt
Moderator

Can I process a customer invoice and process the ACH payment transfer?

Hi, phayes-mts-net. Currently, preauthorized payments aren’t supported for customer invoices. Customers must enter their credit card or bank account information when viewing and paying the invoice. To save time on future payments, customers can enable the Save my info for faster checkout feature when paying electronic invoices. The screenshot below shows the customer's view.

 

customer view.png

 

Preauthorized payments are only available for sales receipts. Here’s how you can set it up:
 

  1. Open a sales receipt and select Charge new payment in the Record or charge box.
  2. Choose ACH as the Payment method and select either:
    • Enter credit card details
    • Enter bank info
  3. Enter credit card or bank account details, confirm authorization by checking My customer signed the authorization form or I read the authorization script to them.
    You can use the links provided for the authorization form and authorization script for guidance.
  4. Select Save this account for later and then click Submit.


After entering the payment details, fill in the necessary fields in the sales receipt. Then, click Charge and send to finalize. For additional guidance, you can refer to this link: Set up a recurring sales receipt.


Let us know if you have any other questions. We’re here to help.

Need to get in touch?

Contact us