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stcia
Level 1

Can i record a payment that is more that the original invoice amount and retain as a credit on the customer's account?

 
1 Comment 1
JamesM
QuickBooks Team

Can i record a payment that is more that the original invoice amount and retain as a credit on the customer's account?

Hi stcia,

 

It's important you record the payment appropriately. Doing this helps avoid any discrepancies in the future. I'd be happy to steer you in the right direction. 

 

I want to make sure you get expert advice on how to record the payment. I recommend reaching out to your accountant about this. If you don't have access to one, you can search for an accounting expert right from our website using this link: Find an Accountant. Once you're on the site, enter your city or postal code and you should see a list of accounting professionals in your area. Feel free to ask other questions. I'll be on standby. 

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