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payments13
Level 1

Can projects be set up by customer only?

In the new experience of Quickbooks online I am wondering why projects MUST be assigned to a customer? This seems extremely silly. I would like to track projects with entries to/from multiple customers. Is there no option for this?

1 Comment 1
KayePe
QuickBooks Team

Can projects be set up by customer only?

Hi there, @payments13. Please know that your customers can't set up projects in QuickBooks Online.

 

Your team will create a project to track tasks for a customer. The customer isn't assigned to a project. Instead, their name is only added to show who the work is for.

 

Also, tracking projects with entries for multiple customers is currently unavailable in QBO. I encourage you to send feedback to our developer team. It may be reviewed for any potential updates.

 

Here's how:

 

  1. Click the Gear icon and select Feedback.
  2. Enter your suggestions.
  3. Hit Next to submit.

 

Hit the Reply button below if you have additional concerns. We're here to help.

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