Hello HWHydro,
Welcome to Community! I can understand the benefit of being able to customize your customer profiles and contact information, to prevent error when creating forms. The available options are set by default in QuickBooks Desktop, and there isn't a way to personalize them at this time,
If you would like to see additional options come available in future updates, please don't hesitate to submit a suggestion to our Development Team.
Feel free to reach back out with any other questions. We would be glad to help!