Hello there,
Welcome to the Community! Thank you for raising your concern here in the Forum. Your inability to send an invoice due to the error message, “Select a date that's after the date you started tracking this inventory item,” occurs when the transaction date is earlier than the As of date for the inventory item. I'd be glad to guide you through the process to resolve this issue.
To fix the problem, you'll need to ensure that the transaction date matches or is later than the date you started tracking the quantity on hand for this item. Here's how you can check and make the necessary adjustments:
Steps to Resolve:
- Click on the Gear icon at the top.
- Select Products and Services from the menu.
- Locate the item associated with your transaction and click Edit under the Action column.
- On the Product/Service Information page, navigate to the Quantity on Hand section.
- Click the Starting Value link, and when prompted, click Got it! to proceed.
- In the new window, verify the As of date.
- If you want to change the date, edit the As of date and any other inventory details as necessary. If not, leave it as it is and click Save and Close.
Once you've completed these steps, you should be able to proceed with entering the transaction as required.
Should you have any additional questions or concerns, feel free to reach out. Our Community Forum is always here to assist you.