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Level 1

In my customer list, I wish to add more than one contact .

 
10 Comments
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QuickBooks Team

In my customer list, I wish to add more than one contact .

Hello Frank, 

 

Adding customers is really easy to do in QuickBooks Online. I'd be happy to explain how you can add an additional contact for each of your customers. 

 

Although there's only one name you can add to the "Display Name" for your customer, you're always able to add notes in the customer information so that you have access to additional contact information. To do this, follow the steps below. 

 

1. Click the Sales tab on the left navigation menu, then select Customers.

2. Click New Customer.

3. Enter your customer's information in the appropriate fields. 

4. Click the Notes tab towards the bottom of the box. Enter any additional contact information you'd like to store in the system. 

5. Click Save

 

Additionally, if you'd like to email statements, invoices, or sales receipts to multiple recipients, you'll simply add an additional email to the "CC" field. Do this by clicking the small blue link under the Customer Email field on your sales form. 

 

I hope this helps you reach your goal. If you still have outstanding questions, please let me know and I'd be happy to help you further. 

 

Cheers.

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Level 1

In my customer list, I wish to add more than one contact .

hi AddieB

 

thank you , but that did not answer my question I'm afraid. you missed the question or I may not have properly worded it. I know how to add a NEW customer . questions is in existing customer list if I select a customer and I wish to add additional contacts for that customer , there is no field to allow me to do that. How do I add more than one contact ?

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QuickBooks Team

In my customer list, I wish to add more than one contact .

Thanks for clarifying that for me. I see what you're saying now.

 

In that case, you'll simply click on an existing customer from your list and select Edit at the top right side of the page. The customer information box will open and you'll follow the same steps I've listed above to add notes to your customer. Enter your additional contact information here. 

 

Let me know if you have any other questions. 

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Level 1

In my customer list, I wish to add more than one contact .

How do I add multiple contacts in customers, we use various contacts within the same customer and have to had their email adder manually. How do we does without having to manually input add additional contacts.

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QuickBooks Team

In my customer list, I wish to add more than one contact .

Hi there. You can manually add multiple contact details by separating the email/phone numbers using commas. For example, contact1@none.com, contact2@none,com, contact3@none.com. Let me know if this helps. 

 

 

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Level 1

In my customer list, I wish to add more than one contact .

Hi I am hoping to go to an invoice and select a customer and then any number of contacts from that company without having to manually input them

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QuickBooks Team

In my customer list, I wish to add more than one contact .

I see. You can manually add the contact details from the customer profile. To do this, click on Sales on the left menu > Customers > click on the customer's name > Edit > enter the other contact details separating them using a comma > hit Save. From here you'll be able to send invoices to multiple emails without having to enter them each time you create an invoice. Give this a try and let me know how you make out. I'll be on standby. 

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Level 1

In my customer list, I wish to add more than one contact .

Hi James,

I am trying to do the same thing.

 

The contact has a different phone number, email address and ship to address. How can this be handled effectively?

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Level 1

In my customer list, I wish to add more than one contact .

You could differentiate between the various contacts as separate jobs under the same customer. So you would have a customer, "Joe's Pizza" with different "jobs" that are actually the various contacts: Sam, Joe, Bob, etc.

If that sounds like it might work for you, here's a youtube video that will explain how: https://youtu.be/SdZNsWlps_Y

 

If you'd rather, here are the steps:

1. In customer center, right-click the customer that needs a new contact person

2. Click Add Job

3. For Job Name, enter the particular contact you wish to save

4. From here, you should be able to add the individual contact information you need.

5. Now, when you invoice, make a new SO/Estimate/etc., you will be able to input the customer either by typing the individual contact (e.g., Sam) or the customer (Joe's Pizza). If you enter the customer (Joe's Pizza), you will see the various contacts (aka Jobs) associated with that customer in the drop-down box: Joe's Pizza:Sam, Joe's Pizza:Joe, Joe's Pizza:Bob, etc.

 

Hope this helps.

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QuickBooks Team

In my customer list, I wish to add more than one contact .

Hi there. It's important to note that the steps provided above are for QuickBooks Desktop. If you're using QuickBooks Online. I recommend searching for apps on our site by visiting www.apps.com. Once you're on the site, make sure you see the Canadian flag as that shows you're on the Canadian site. I recommend going with the app that meets your business needs based on the app description and the reviews. Let me know if you have other questions. I'll be on standby.