Hi,
I'm sorry to hear that you're experiencing issues with missing icons on the QuickBooks app. It can be frustrating when features like "mileage" and "snap receipt" disappear unexpectedly. I understand how important these features are for your workflow.
It's great that the icons came back while you were on the line with the support team, but I can understand your concern about them going missing again today. To address this, I recommend the following steps:
Clear App Cache: Sometimes, app cache can cause glitches. Try clearing the cache for the QuickBooks app and then restart it to see if the icons reappear.
Check for Updates: Ensure that your QuickBooks app is updated to the latest version. Outdated apps might experience issues, and updates often include bug fixes.
Reinstall the App: If clearing the cache and updating the app doesn't work, you might want to consider uninstalling and then reinstalling the QuickBooks app. This can help resolve any underlying software issues.
Contact Support: If the problem persists, it's always a good idea to get in touch with QuickBooks support again. They can provide specific troubleshooting steps based on the latest situation.
Report the Bug: If you believe this is a recurring issue, it's helpful to provide feedback to QuickBooks about the problem. They might be able to address it in a future update.
Remember that technology glitches can be frustrating, but with a bit of patience and the right troubleshooting steps, they can often be resolved. I hope this information helps you get back those missing icons and regain full functionality in the QuickBooks app.
Best regards!
