Hi mimichat,
Thank you for reaching out to Community! Having a tip item on your invoices is a great way to track the transaction accurately without causing an unknown over payment, that leaves you wondering what to do with it. QuickBooks Online has just what you need for this type of item. I'd be happy to guide you!
To record the tip, you'll need to add an income account to track them. Here's how:
1. Click on the Gear in the top right and then select Chart of Accounts
2. Select New
3. Choose Other Income for the Account Type
4. Enter Income as the Detail Type
5. Give it a Name and then hit Save and Close
Next, you're going to create the tip item by following these steps:
1. From the Gear, select Products and Services
2. Hit New and then Non-inventory
3. Give it a Name
4. Select the account you created in step 1 as the Income Account
5. When finished, hit Save and Close
When you create a new invoice you'll select the tip item in the Products/Services field.
If you have an other questions, please don't hesitate to reach out. We'd be glad to assist!
