QBO Invoice Import

Hi eliot2,

Thanks for reaching out here.  QuickBooks Online enables you to import your invoices in one batch, to save time with manual entries.  It's essential that you're able to proceed without error.  I'd be glad to provide some insight here!

It's important that the multicurrency feature is turned on in your QuickBooks Online account.  You'll also want to be sure that there are no special characters in your spreadsheet, for a smooth transition,  In addition, it's recommended to remove any blank columns or rows, to prevent confusion when importing the spreadsheet to QuickBooks.  

Should you require additional assistance, please don't hesitate to contact us.  It would be our pleasure to work with you in real-time, and help you accomplish your QuickBooks goals without delay!

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.

Social Media: Facebook, Twitter, and Instagram.

Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

If you have any other questions, feel free to reach back out.  We're always happy to help!

Hello eliot2,

Welcome to the Community. Dealing with error messages isn't the outcome I'd like for you to have. Rest assured,  I'll be glad to steer you in the right direction with this. 

I'd like to start off by troubleshooting this issue to determine if it's a browser-related issue. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens. In case this issue persists, I encourage you to contact our support team so they can assist you further with this. Here are our contact details: 

• Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
• Social Media: Facebook, Twitter, and Instagram.
• Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

I'll be one message away in case you need further assistance.