Hi there,
QuickBooks Online makes it easy to record a payment and I'd be glad to show you how. To do this, follow the steps below:
- Select the Create ⨁ icon, then select Receive Payment.
- Select the name of the customer from the drop-down menu.
- From the Outstanding Transactions section, select the transactions that you’d like for QuickBooks Online to calculate. As you select these items, the payment total will change.
- Select your payment method.
- Enter the Reference no. and Memo if applicable.
- You can either deposit the money to your checking account or to the Undeposited funds account.
- Select Save and close.
For more information on recording payments, I encourage you to check out this helpful article from our Community: Record a customer payment. Let me know if you have other questions. I'm here to help.