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userhello20
Level 1

I am looking to add a payment method so I can receive ACH payments from an American client (we are a Canadian business). Is this possible?

I can't seem to change our payment method from anything other than credit card.
3 Comments 3
LeithG
Level 7

I am looking to add a payment method so I can receive ACH payments from an American client (we are a Canadian business). Is this possible?

Hi userhello

 

You can add a payment method label by going to settings (the gear icon) and All Lists.  From there go to the Payment Methods and add the ACH payment method.

 

As far as actually receiving money via ACH, that's simply a direct deposit to your account - a special wire setup in the US.  If you have a USD account, you can have them direct deposit there, or if all you have is your CAD account they can deposit there.  Just give them your bank information: Account, Bank, and Transit codes.

 

Hope this helps!

Leith

Alex M
QuickBooks Team

I am looking to add a payment method so I can receive ACH payments from an American client (we are a Canadian business). Is this possible?

Heelo userhello20,

 

It's vital that all your transactions are correctly entered in your books so that your customer balances are accurate. QuickBooks Online is a great tool able to help you send invoices to your customers so they know the services you're providing them. I can provide some information about payment processing.

 

QuickBooks Payments is an option to process bank and credit card payments through invoices, but this can only be for Canadian cards and bank accounts. There may be a third-party app that can be connected to QuickBooks to be able to help you with processing payments from American bank accounts. You can view the apps available to be connected to QuickBooks by going to the Apps section of your account, then searching for one that suits the needs of your business.

 

If you have any other questions, feel free to reach out here.

Fiat Lux - ASIA
Level 15

I am looking to add a payment method so I can receive ACH payments from an American client (we are a Canadian business). Is this possible?

@userhello20 

You can open a Wise Business account as a workaround.

https://wise.prf.hn/l/64dl92k

 

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