Hi Brenda,
Thanks for reaching out to us about this. It's vital that your invoices are calculating correctly so you don't run into issues in the future.
I want to make sure you get the support you need so you can get back to doing what you love. I recommend calling our phone support team at 877-772-9158. One of our knowledgeable agents will be able to share your screen, view what you're seeing on your end and troubleshoot. The hours of operation are 24/7 so you can call at your earliest convenience. Let me know if you have questions, I'll be on standby.