I'm here to help you achieve your goals in QuickBooks, @KTR12.
If you're experiencing issues selecting an account or category while generating a sales receipt, let's start with some basic troubleshooting. Common errors are often resolved by clearing your browser's cache. You can refer to this helpful guide for instructions: Clear cache and cookies to fix issues when using QuickBooks Online.
However, if you're referring to something else, please provide more context with your issue and about the specific error message you're encountering. This information will help us better understand your situation and offer a tailored solution.
On the other hand, here's a link that can guide you in personalizing your sales receipts: Customize invoices, estimates, and sales receipts in QuickBooks Online.
Feel free to click the Reply button below with any further information or questions you have regarding sales receipts in QuickBooks. I'm here to assist you.
