Unable to upload receipt in quick snap app. Have uninstalled and reset numerous times. This has never been an issue in the past.

plaidcombecology · ‎July 11, 2024

I take a photo in the app. Check that all my information is correct and save. Then go to create an expense and I am unable to.

Henock K · ‎July 11, 2024

Hi plaidcombecology,

Welcome to the Community. QuickBooks Online is a great program that gives you the ability to easily track your sales and expenses. I'd be glad to point you in the right direction regarding the snap app.

I can see you've completed the troubleshooting steps for the app. I encourage you to reach out to our customer support team to take a closer look at this. Here are the options available to contact our team.

Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
Schedule a Callback: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start.

Let me know if you have questions, I'll be happy to help.

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Unable to upload receipt in quick snap app. Have uninstalled and reset numerous times. This has never been an issue in the past.

Unable to upload receipt in quick snap app. Have uninstalled and reset numerous times. This has never been an issue in the past.

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