I'm happy to see you're taking full advantage of the tax centre to streamline the recording of your transactions. Selecting the correct rate is the best way to unlock the power of QuickBooks and save time on your tax returns. As long as the rates are set up correctly, you should have no problem selecting them on your transactions. Simply head to Taxes > Sales Tax > Manage Sales Tax to ensure it's set up. If you're having trouble setting up PST, please choose from the following methods to get in touch with one of our agents. They'll be able to take a closer look to see what's going on.
Phone and Chat: Click Contact Us to learn how to reach phone and chat support.
Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)
Don't be afraid to reach out! Recording taxes correctly ill save you a lot of time in the long run.
I ended up having to cancel this version and move into the Essentials version. It's more money but in the end having it tracking my taxes and even able to prepare my return for me...worth it!
QuickBooks Self-Employed is designed with a focus on tax rates most common for Canadian self-employed individuals. For more detailed information about the options available, feel free to reach out to our dedicated Self-Employed Support Team.
Don't hesitate to get in touch!