Can I use my CRA business number to set up payments? What is the format for the business number in Canada?
Welcome to the Community. It's important you're able to set up payments so you can get paid faster. I'll be happy to point you in the right direction so you're on the right track with achieving your goals .
Based on what you've described, I see you benefiting more by contacting our support team outside of the Community. This ensures that your account info remains private and secure. Here's how to reach out:
Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
Otherwise, I encourage you to check out the following lint that shows you:How to Set Up and Use QuickBooks Payments. Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else.