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calen-heinrich
Level 1

Getting an error message for tax rates even though I have selected them, only happening since the update. Error code 6000 is anyone else dealing with this?

 
1 Comment 1
JeveeAdvin__la
QuickBooks Team

Getting an error message for tax rates even though I have selected them, only happening since the update. Error code 6000 is anyone else dealing with this?

Error Code 6000 in QuickBooks Online (QBO) typically points to a system issue or a data-related problem within your account, Heinrich.

 

In the meantime, you can delete the cache files of your default browser to remove outdated and damaged data that may cause unnecessary errors. Sometimes, browser cache and cookies can interfere with the functionality of QBO, especially after an update.  For detailed information, check out this article: Clear cache and cookies to fix issues when using QuickBooks Online.

 

If you need to make changes or update your sales tax rate to ensure you collect the correct amount, you can refer to this article: Edit sales tax rate.

 

We recommend checking our support hours to find the best time to contact our Live Experts for prompt assistance.

 

If you have any further questions or need additional assistance with QuickBooks, please feel free to leave a comment below. We’re here to provide prompt assistance.

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