Has anyone had the problem where somehow both Canada AND Quebec agencies were set up and you are only supposed to have Quebec? I need to change the agency to be ONLY QC

Hello ddlar,

It sounds like you're getting to work with sales tax in QuickBooks Online. Setting up the tax codes you need automatically sets up the related sales tax agency. I'd be happy to go over this with you so that you have a sense of how the sales tax agencies work in the program.

When you set up sales tax for the first time in QuickBooks Online, it'll give you the option to choose the province or territory you'd like sales tax codes for. If you choose Quebec, the program sets up a single tile to manage your remittances for Revenu Québec and the CRA portion. If, however, another province or territory was chosen first and then Quebec was set up afterward, you'll then see multiple sales tax agencies in your setup. There isn't a way to completely disable or remove a sales tax agency at this time.

I hear what you're saying about only needing the one for Revenu Québec and I have a suggestion for you to at least reduce the number of sales tax code options on your transactions. QuickBooks Online gives you the option to make sales tax codes you don't need inactive, which can help declutter your transaction setup. Here's how to do it.

1. Select Taxes from the left menu.
2. On the Sales Tax page, choose Manage sales tax.
3. Click Make inactive beside the sales tax codes you don't need.

Feel free to leave your feedback about these options through the process outlined here: How do I submit feedback? Our product development team uses the comments left there to have a sense of what users are looking for when using QuickBooks Online, which helps with future enhancements to the program.

Don't hesitate if you have more questions. Take care!

I do not get the option to select Quebec in the dropdown menu for taxes. Any ideas on why and how to set up sales taxes in Quebec (GST + QST) ? 

Hello SPJAZ, 

Welcome to the Community! Keeping track of sales taxes paid and collected is an important task for Canadian businesses. QuickBooks Online allows you to set up provincial sales tax codes in just a few simple steps. I'd be happy to walk you through them. 

There are no sales tax codes active when first setting up QuickBooks Online, which is why the Quebec sales tax codes aren't in the drop down menu by default.  Here's how to add Quebec sales taxes to your QuickBooks Online company: 

• From your Dashboard, navigate to the left hand menu and select Taxes.
• Select Sales Tax. (You'll see both Payroll Tax and Sales Tax within the Taxes section if you have an active payroll subscription)
• Go to the top right and click Manage sales tax.
• Select Add tax.
• Under What type of tax do you want to add? select Add next to one of the three options (In this case, you'd pick Provincial and then select Quebec) and follow the prompts to complete set up.

Then your Quebec sales taxes will be available within the tax code dropdown menu. You can check out our Community article How to set up a new sales tax code for more information. 

One thing to note is that this information pertains to QuickBooks Online. If you're using QuickBooks Self-Employed, please note that it doesn’t support the Quebec sales tax at this time. You can consider upgrading to QuickBooks Online, or submitting feedback to the QuickBooks Self-Employed development team. The developers take the feedback received from customers into consideration when preparing future updates to the program. To submit your feedback in QuickBooks Self-Employed:

• Select the Assistant button to the top right of the screen.
• Enter "Submit Feedback" into the search bar. 
• Select Add a Feature.
• Provide a message with your feedback and submit. 

Please let me know if you have any other questions I can assist with!