Hello mkamal-gneeks-co,
Welcome to Community! QuickBooks Online calculates the sales tax automatically, based on the rates you apply to your transactions. It's essential that your sales tax amounts are aligned with your books. I would be glad to assist!
It's important to note that journal entries aren't linked to sales tax reports. Transactions recorded by general journal entries instead of invoices or sales receipts, can cause reports to be inaccurate. To prevent this, you can reverse a journal entry and re-enter the transaction with the correct form, so it's reported accurately. You can review a list of journal entries in the Transactions without Sales Tax report. In addition, when journal entries are unavoidable, the sales tax must be added to the line item, to ensure it hits the associated revenue agency in the sales tax module.
If you've entered the your transactions correctly and experience the same outcome, I recommend contacting the QuickBooks Online support team outside of this forum. It would be our pleasure to review your situation in more depth, so you can accomplish your QuickBooks goals as soon as possible!
Feel free to reach out again, if you have any other questions. We would be happy to help!
