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david_guimauve
Level 1

Wrong translation taxes GST/QST = TPS/TVQ in French.

Hi,

 

The translation in French for taxes in Quebec are wrong in most parts of the app. It should read TPS and TVQ instead of GST and QST - QC. Furthermore, QST - QC is redundant since QST means Quebec Sales Taxes. Those names show up in various places, especially directly on invoices, even if we set the language properly to French. This is the one place that annoys me the most because my french speaking clients see that and some of them don't know what it means.

 

Thanks.

1 Comment 1
JamesM4
QuickBooks Team

Wrong translation taxes GST/QST = TPS/TVQ in French.

Hi there,

 

Thanks for messaging us here. It's important you're able to get the resolution you need so you can continue to manage your work with peace of mind. I'll be glad to steer you in the right direction from here.

 

Based on what you've described, I see you benefiting more by contacting our support team outside of the Community preferably via phone. A specialist will be able to share your screen and help you get the resolution you need in a timely manner. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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