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glennhoule
Level 1

When hitting employees tab to do pay roll, a "set up payroll powered by wage point" page keeps coming up. I am not able to by pass this page to do payroll?

 
1 Comment 1
ShiellaGraceA
QuickBooks Team

When hitting employees tab to do pay roll, a "set up payroll powered by wage point" page keeps coming up. I am not able to by pass this page to do payroll?

Hello glennhoule,

 

We received a report about this issue, and our engineers are working on getting this fixed. As a workaround, please follow these steps so you'll be able to run payroll:

  1. Click Gear.
  2. Click Payroll Settings.
  3. Click Employees under the Overview section.
  4. Click Run payroll.

I'd still encourage giving our Payroll Support a call to get you added in the list of affected users. Here's how to reach us:

  1. Click (?) Help.
  2. Click Contact us.
  3. Enter your question in the What can we help you with? field.
  4. Click Let's talk.
  5. Click Get a callback

One of our phone agents will be happy to assist you.

 

You might also want to check out this article for your reference: Payroll reports overview.

 

Let us know if there's anything else you need. We're always here for you.

 

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