I have a client who uses Quickbooks Enterprise 19.0 multiuser, but they also have a third party app that requires some information syncing, so the fix has been to put the Quickbooks Web Connector in place for that component.

This works well, with one issue, & that issue is that you have to have Quickbooks open on the same device that the Web Connector is running on which in this case is the server.

So the issue that comes up is whenever they need to switch to single user mode they need me to remote into the server & shut down quickbooks, & then re-open quickbooks when they are done & then restart the web connector.

This is incredibly inconvenient, & unfortunately nobody has been able to assist me with a fix for this.

They are using: Quickbooks Enterprise 19.0 with Quickbooks Web Connector 2.3.0.36.

I'd really like to put this issue to bed if anyone has any suggestions.

Thank you,

Jim