Hi there. Thanks for joining the conversation! Since you're using the QuickBooks Self-Employed product, the steps listed above may appear differently in your account. 

You'll want to reach out to the designated Self-Employed team by filling out the email form found here: Get in touch. Don't forget to select QuickBooks Self-Employed from the product menu. 

Alternatively, you can chat with an agent from the in-app chat support channel, as per the instructions here: Contact QuickBooks Self-Employed. 

I hope this helps. 

Cheers!