I found the solution:
Reports not available
SCENARIO: You are not able to view previous reconciliation reports and the report options and types are greyed out. This may be caused by a corrupted or damaged QuickBooks PDF converter when the previous reconciliation were done.
Solution 1: Ensure your version of QuickBooks is up to date.
Solution 2. View Previous Reconciliation Reports without displaying as a PDF file.
- From the Reports menu, click Banking > Previous Reconciliation.
- Under In this report, include section, click the Transactions cleared plus any changes made to those transactions since the reconciliation radio button.
CHOOSE OPTION TWO - Run the report and then click CUSTOMIZE REPORT and choose your dates.
