Hello ReJoyz2020,

Thanks for joining us on this thread! I know recording these kinds of transactions is a vital part of balancing your books and I want to make sure that you have the steps to meet the needs of your situation in QuickBooks Online. I'll point you in the right direction for this.

My colleague included some steps above that may help you with the overdraft like they did the previous user, so I recommend starting with those if you haven't already. When you've got the transaction recorded, you should be able to reconcile as needed. This article can help: Reconcile an account in QuickBooks Online

If your situation is a bit different, having details about that is helpful. You're welcome to share them here so that QuickBooks Team members like myself and other Community users have the opportunity to get you back on track.

You may also benefit from working with an accountant on this. An accountant is trained to know how to account for these types of transactions in businesses' books, and if your accountant knows QuickBooks Online, that's even better. Using the My Accountant tab in the program, you can connect your accountant to your books as a user by inviting them via email. That tab also has a Find a pro to help button, which brings you to our database of QuickBooks-certified accountants near you.

I hope you have a great week!