Hi ITGuy,

I appreciate the clarification on what you're looking for with tracking the expense to the bank for the exchange done between your CAD and USD accounts. I can see how this is a bit different than what my colleague outlined and I want to make sure you're able to record this so your books balance.

For this sort of question, I strongly recommend checking in with an accountant to learn the best steps. It may be as simple as recording the bank fee as an expense and setting up an expense account so you know why that expense is taking place. The other option would be to include the amount in the Service charge field when reconciling.

If you'd like to go the expense route, here's an article that can help: Enter and manage expenses in QuickBooks Online. Creating an expense account for this purpose involves heading to the Accounting tab and creating a new account in your chart of accounts. Once you've done that, it'll show up under the Category drop-down on the expense.

For the option via reconciling, simply head over to reconcile and then use the Service charge field before beginning to account for that amount. This is a less specific way to track it. It's also worth noting that if your bank is connected via bank feeds that this field won't appear as the program takes those transactions into consideration from the feed. Learn more about reconciling here: Reconcile an account in QuickBooks Online

QuickBooks Online can help you with connecting to an accountant via the My Accountant tab. There, you'll see a field to invite someone you're already working with as a user to work with you right in your books. Otherwise, you can take advantage of the Find a pro to help button to research QuickBooks-certified accountants near you.

Wishing you the best! Don't hesitate to reach out again if you'd like further clarification.