Hi christellindstro,

Thanks for reaching out here.  QuickBooks Online is currently investigating concerns with the connection between RBC and Scotia Bank.  Although we don't have an ETA for resolution, it would be our pleasure to notify you when the issue has been resolved.  Please contact us using one of the methods below, so we can add you to the list of affected users.  In the interim, you can manually upload the transactions, so your books remain accurate and up to date.  

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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