Thank you for getting back to us, @GGG4. I have an alternative way for you to successfully match your transaction, and I'd be happy to guide you through the process.

But before we get started, let's start by undoing any previously matched transactions and delete any related entries you've created. Once that's taken care of, let's move on to correctly recording your transactions. Here's how you can handle a single bank payment from the insurance company by recording it as Accounts Receivable (A/R 

1. Click + New, then select Bank deposit under the Other column.
2. In the Account field, choose the bank that received the payment
3. Proceed to the Add fund to this deposit.
4. Under the Received From column, select the three customers and choose Account Receivable in the Account field.
5. Enter the respective amounts for the three payments under the Amount (USD) column.
6. Once done, select Save and Close.

I've provided a screenshot for your visual reference:

After recording this, you can proceed to match the transactions accurately.

Next, let’s ensure that the payments for customers 1 and 2 are recorded correctly. Verify that the invoices for customers 1 and 2 are still open. If they are, go ahead and record the customer payments against these open invoices.

To maintain accuracy in your financial records, remember to reconcile your accounts regularly. This will help you ensure that your QuickBooks data matches your bank or credit card statements.

If you have further questions about matching your transactions, feel free to reply to this trend. I’m more than happy to help guide you through any challenges!