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Everything you need to know about connecting your bank and credit cards in QuickBooks Online

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Brismith
Level 1

Banking feeds - No option to switch between types. No way to change rules for naming

I'm using Desktop 24 Pro.  I've downloaded a Web Connect File from my bank.  I went to "Add Multiple Transaction".  In the bottom section of that screen are the transactions from my bank account.  I went to match a few transactions and QB asked me to select a Payee, and then asked me if I wanted to associate all the similar transactions to that payee.  I wasn't sure so I said yes.  It changed all the similar transactions to the same payee.  I also had to select an Account. It again asked me if I wanted to use the same account for all the selected transactions.  I said yes.  Everything worked fine.

 

I went back in and wanted to select some more transactions. However, this time all the transactions with the same name as before (Misc Payment) had the previous Payee name. I have hundreds of transactions to select and it is a pain to manually rename each payee. 

 

I read a lot about clicking on some Rules tab and renaming the Payees.  I do not see any Rules tab.  I read about going into the Edit, Preferences, Chequing, Company Preferences, and changing something to Advance, in the Bank Feeds section at the bottom.  I do not have any of those options. All I see if "Paying Aliasing" and the radio button options of On or Off. And below that I see a checkbox saying  "Turn on Bank Feeds log Files".

 

I've updated to the latest version. I'm in single user mode. Why am I not seeing the Rules tab and why can I not see options to switch Bank Feeds Mode?

 

Thanks

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