Hi lawrenanne1,

Having the TD1 amount accurate and aligned with your employee(s) is essential.  I encourage you to contact our QuickBooks Desktop specialists at 1-833-317-2226 Mon-Fri: 9am-8pm ET.  They will have the ability to look further into this on your behalf, and make the necessary adjustments from their end. 

If you have any other questions, reach back out.  We would be glad to help!