Hi JeanFrancois64,

I also recommend that you uninstall, then reinstall the app. This will ensure it's up-to-date, then set up the automatic mileage tracking feature. In addition, I suggest reviewing this guide, to fix mileage tracking issues.

If the issue persists, please contact our customer care team. You can also check the Get help with QuickBooks products and services article for the support hours.

If you have any other questions, feel free to reach out again. We would be happy to help!