Hello, 

Thank you for your response. 

I have already submitted a request to look into this issues, QuickBooks Care team opened the case and closed it. I have communicated the issue via screen share, by recording and sharing videos. Here is a message that I have received: "Status Update - Investigation Closed. Our engineers have determined this is working as designed. We appreciate your understanding and encourage you to share your concerns or ideas via the in-product Feedback tool." Hence I am submitting my inquiry here, to see if I am the only one with this issue. So I am not sure if opening the case again will help at all, if the issue is considered non existent. 

The problem with adjusting reporting date range is that some of our projects could be ongoing for months, so the same issue will come up (too many customers on the report). And we do need to see the full picture, start to finish. 

Thanks, 

Kate