Thank you for getting back to us, @mary53.
I appreciate you for providing the screenshots of the results after following the steps suggested by one of my colleagues. As the system detects no errors and the issue persists, I recommend contacting our Live Support team for further assistance. Your screenshots will be helpful for them to further investigate your account and identify a solution.
Here's how:
- In your QuickBooks Desktop, go to the Help menu and select QuickBooks Desktop Help/Contact Us.
- Enter a keyword or short description of your issue.
- Select Contact Us, then choose between getting a callback or chatting with one of our experts.
Feel free to leave a comment below if you need further assistance connecting with our Live Support team or have additional questions about vacation pay in QuickBooks Desktop Payroll.
