Hi rajan1,

I'm glad to hear that the issue was resolved by this morning. There are issues with the software from time to time that happen for a variety of reasons. Our teams work to tackle these as quickly as possible and regularly explore measures to prevent them from happening again. Knowing more about what issue you were running into will help with determining what we can share with you about that.

I want to assure you that we take accessing the program and its features seriously as we know that business owners and bookkeepers have a lot on their plate and rely on QuickBooks to make things easier. I encourage you to reach out using one of the options that carolineambrozio shared so that we can discuss this with you in more detail and check things on our end to see if there are any details we can share.