I have staff entering the class on their timesheets, but that isn't being pulled into the P&L by class. Why on earth would Class show up on the time sheet, but then not be used for the reports? Just to give us a warm fuzzy feeling?

I spent well over 20 hours getting this customer's file set up in QBO, but I'm going to need to keep him in Desktop because this doesn't work. Very upset right now.