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Replying to:
HildyRuep
Level 1

Refund for deposited check

We are a manufacturing company that requires a deposit before production begins.  We have a customer who paid a deposit a year ago, but has now cancelled his order and we need to refund his deposit.  When the payments are received, they are not applied to an invoice, they are just left as a credit in the customers account.  How do I process this refund in quickbooks?  Thank you.

 

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