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Jen_D
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Thanks for updating us about this Receipt capture issue, @KeepCr.

 

I've also checked for any reported issues but found none. For this, we highly recommend that you connect with our Support Team to report this to our engineers.

 

To get a hold of a representative to check your account, follow these steps:

 

  1. Go to the Help menu then choose the Search tab.
  2. At the bottom click on Contact us.
  3. Enter the keyword Account Management and Billing in the What can we help you with? box.
  4. On the next screen, scroll down to How would you like to connect with us section.
  5. Choose a contact option to initiate a discussion with a live agent.

 

I appreciate your patience with this receipts concern. Post here again for updates about the call or if you have any questions about QuickBooks. I'll be right here to help you any time.

 

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