If you have this problem, double check your dates. The year for the date of payment was the wrong year. now the A/R has zero balance after fixing this.

Thx for responding but you took my question out of context... I have payments applied to the invoice directly yet on my A/R report the invoice still shows with ...

"Open the bill payment check > uncheck the bill it paid > then re-cehck it" I tried this and it didn't work. any other suggestions to zero out my open balance s...