Get real-time updates from the field, efficient job scheduling, and on-the-spot invoicing.
Call 1-800-450-8469, option 1
Connect your office and service technicians for greater productivity
Improve scheduling, invoicing, job management, and the bottom line.
Keep tabs on people and projects with:
- Real-time updates from the field
- Efficient job scheduling
- On-the-spot invoicing
Your Desktop Enterprise subscription comes with one user of Intuit Field Service Management.** You can integrate the system with QuickBooks and self-assign work orders. Contact Sales when you are ready to add more users to your dispatch board.
With Intuit Field Service Management, you’ll also be able to:
Quickly shuffle schedules
Scheduling (or rescheduling) work orders couldn’t be easier. Field Service Management empowers dispatchers with a dashboard full of information, including each technician’s work orders, location, and status. Reassignment and reschedules are fast and easy: When a tech runs late, simply drag and drop the work order to assign the order to a new technician.
Help improve first-time fix rates
Store all of the customers, contacts, and equipment information you’ll need in order to do the job right the first time. Before a job in the field starts, your technicians will know the service history of the equipment at hand. Valuable information at the fingertips of your technicians means better first-time fix rates — and happier customers.
Schedule efficiently with GPS and mapping
Integration with Google Maps allows you to track your workers and locate customer sites easily. The ability to easily shuffle work orders allows you to minimize travel time and get more done each day.
Get a bird’s-eye view of the work performed
With Field Service Management, you know what each technician is working on, the status, and the duration of the job. You’ll also be privy to the technician’s arrival time, travel time, and work order duration. View and edit job details with just a click of the mouse.
Reduce hassle with wireless work orders
Break through the paper bottleneck. With Field Service Management, you can trade in your clipboards for our mobile app running on your Apple and Android phones and tablets — so you control processes and information better. That means immediate information on work orders and technician schedules as well as fast rescheduling. Real-time access to customer history helps you make smarter decisions in the field.
System requirements by role
The Service Manager / Dispatcher role requires the following for the desktop / laptop environment:
• High speed Internet connection
• Microsoft Internet Explorer 11
• Google Chrome
• FireFox
• Edge
• Safari
• 1024 by 768 Screen Resolution
• At least 2 GHZ processor
• 1 GB RAM
• 1 GB available hard-disk space
The QuickBooks Administrator role requires the following in order to sync between Intuit Field Service Manager and QuickBooks:
• High speed Internet connection
• 1024 by 768 Screen Resolution
• At least 2 GHZ processor
• 2 GB RAM
• 2 GB available hard-disk space
• The IFSM sync client will integrate with QB desktop software on these Windows versions: Windows 8 (EOL Jan 2023) and Windows 10.
• QuickBooks Enterprise v18 and higher
The field technician using our Mobile App:
• Data network connection
• Apple devices — 8 and later
• Android devices — 7 and later
