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contact189
Level 1

How can I download a copy of my QBO subscription invoices? I used to be able to, but now I only see payment history, there are no links to download the actual invoices.

 
3 Comments 3
MichaelaS
QuickBooks Team

How can I download a copy of my QBO subscription invoices? I used to be able to, but now I only see payment history, there are no links to download the actual invoices.

You can obtain a copy by printing or downloading your invoices as a PDF. There are multiple ways to find invoices in QuickBooks Online, such as pulling up reports or navigating to the Sales menu, Contact189.

 

Here's how you can find invoices in the Sales menu:

 

  1. From the Sales menu in the left panel.
  2. Click the Invoices tab and select the invoice you want to print.
  3. Your first option is to click the Print hyperlink directly to print a copy.
  4. The second option is to click the View/Edit hyperlink. Then, at the bottom of the invoice page, select Print or Preview and choose either Download (to PDF) or Print.

  5. Please note that you can check the boxes on all invoices, click the "Batch Actions" dropdown, and select "Print" to create copies in bulk.

 

Another way is through Transaction by detail account or Transaction list by Customer reports. In the Transaction Type column, click the Invoice hyperlink and in the bottom part of the invoice page, tap Print or Preview and select Download (to PDF) or Print. Please see the sample screenshots below:
 


Check out this article for other details: Download and save sales forms and statements.

 

Here's what you should know: there are other ways to receive payments. Where customers can pay invoices using credit cards, Apple Pay, or bank transfers, and you can also securely email an invoice that features a "Pay Now" button. Visit this article for more details: Receive and process payments in QuickBooks Online with QuickBooks Payments.

 

Please keep us updated if you have other questions or need further assistance with your invoices. We are here to help.

 

contact189
Level 1

How can I download a copy of my QBO subscription invoices? I used to be able to, but now I only see payment history, there are no links to download the actual invoices.

Hi, thank you for your response, however I am specifically talking about my own Inuit QBO subscription invoices, not customer or sales invoices. 

Jovychris_A
Moderator

How can I download a copy of my QBO subscription invoices? I used to be able to, but now I only see payment history, there are no links to download the actual invoices.

I appreciate your reconfirmation regarding the QBO subscription invoice, @contact189. As long as your account is active, you can view it by clicking the View payment history link in the Subscription and Billing window.

 

Here's how:

 

  1. Go to the Gear icon and then select Subscription and billing.
  2. Click View payment history.

    Subs and billing.png
      
  3. You'll find your entire billing history, downloadable in PDF format.

 

If you aren't seeing this, I recommend contacting our Live Support team via this link: QuickBooks Support, so they can email it to you. From there, select QBO as the product, choose a specific edition, and enter your concern. Then hit Continue to contact us via Chat or Callback.

 

For more information on viewing the labels of the QBO subscription invoice along with their definitions, this article provides a comprehensive resource: Viewing your QuickBooks Online monthly subscription invoice.

 

If you wish to update your credit card details on file or make changes to your subscription later, I will include this article as a guide for you: Manage billing, payment, and subscription info in QuickBooks.

 

Please let us know if you need any further assistance with your QuickBooks account, and we'll be here to support you.

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