Hello bruceconger2021-,
Welcome to the Community. QuickBooks is designed to help you streamline your accounting. I'll be happy to share more and help steer you in the right direction.
Based on the details you've shared, I recommend checking to see if your internet connection is working as that could be a cause to no users populating on your screen. In case this may be a browser-related issue, I suggest clearing cache and cookies on your browser. Clearing cache and cookies helps with fixing most browser issues. You can do this by following the steps in this article: Clear Cache and Cookies. I encourage you to give this a try on your browser when you get a chance.
Feel free to let me know what happens. I'll be here in case you have other questions.
