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Suhana--Ali
Level 1

i want to add new taxes on sales every time i add a tax it appears in the invoice with a wrong name like canada revenue agency to the client in the invoice i want it GSP

i want it to appear GSP/QSP to clients and how to delete the wrong taxes that i have made

1 Comment 1
Jayson_E
QuickBooks Team

i want to add new taxes on sales every time i add a tax it appears in the invoice with a wrong name like canada revenue agency to the client in the invoice i want it GSP

The way your sales tax items are set up in QuickBooks Online (QBO) determines how they appear when added to your invoices, Suhana.

 

Please note that in QBO, the Tax agency name will show up in your client's invoices if the selected sales tax item was manually created.

 

Here's a sample screenshot for reference and if it's used on invoices:

image.png


image.png

 

Then, if you want the Canada Revenue Agency (CRA) name not to show up in your invoices, you can create another custom Sales tax item and add it to the Tax name field instead of the Tax agency name.

 

Here's a sample screenshot for reference and if it's used on invoices:

 

image.png

image.png

 

While we're unable to delete them directly. We have the option to make it inactive, so it no longer appears as an option when you create new invoices.

 

Here's how:

  1. Navigate to the Sales tax tab.
  2. Click Manage Sales tax.
    image.png
  3. Locate the sales tax item you no longer want to use.
    image.png
  4. Click Make inactive.

 

If you have more questions, please don't hesitate to add a reply below.

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