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guracine
Level 1

Need copy of my subscription receipt

 
5 Comments 5
JamesM
QuickBooks Team

Need copy of my subscription receipt

Hi guracine,

 

Knowing how much you're paying for something is a good way to stay on top of your expenses. Since QuickBooks is easy to navigate, I'll show you how to get a copy of your receipts.

 

To do this, click on the Gear icon > Account and Settings  > Billing and Subscription > from here you can view the Payment History. There you go! You now know how to get a copy of your subscription receipts.

 

If there's anything else I can help with, feel free to reach back to me in the comments below. Otherwise, enjoy the rest of your week.

Gabriela8
Level 1

Need copy of my subscription receipt

Hi,

 

I am following the steps, however the payment does not show in the payment history, however, it was charged to my credit card.

 

Where can I get a copy of the receipt of payment?

 

Thanks,

 

Gabriela

Nick K
QuickBooks Team

Need copy of my subscription receipt

Hi Gabriela8.

 

Having your subscription receipt is something we make sure to provide all our customers. I'd be happy to help with this.

 

If you tried my colleagues steps above and still cant get your receipt I recommend contacting our support team as they can pull up your account and help get your receipt right away. You can reach out to them by following the steps in this link.

 

If you have any questions let us know and we'd be happy to help.

dsmith123
Level 1

Need copy of my subscription receipt

This method does not work in quickbooks desktop. is there another way you can walk us through please

 

Jen_D
Moderator

Need copy of my subscription receipt

Thanks for posting here and allowing us to help you out, @dsmith123.

 

I can walk you through the steps to access your account information and get your subscription receipts or invoice. Open a web browser and follow the steps below:

 

  1. Go to camps.intuit.com website.
  2. Login and choose your desktop product you want to get the subscription invoices for.
  3. Under Payment & Order Activity, choose View Transaction History.

 

For the complete guide on how to use the Customer Account Maintenance Portal (CAMPs) website, see the following link: Find your QuickBooks Desktop billing history

 

Please post here again if there's anything else you need with your account. This community page is always open and ready to help you. Have a nice day!

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