Hi cpwater,
Glad to have you join the Community. It's important you're able to access and view your account details so you can bring your finances in perspective with ease using QuickBooks. Rest assured, I'll be glad to guide you towards getting a resolution.
To get started, I recommend checking to see if you're logging in using the correct login credentials. In case the issue persists after checking, I suspect you may be experiencing browser-related issues that can cause issues such as the one you've described above. Clearing cache and cookies helps with fixing most browser issues. You can do this by following the steps in this article: Clear Cache and Cookies. I encourage you to give this a try on your browser when you get a chance.
Feel free to let me know what happens. I'll be here to assist.
