The ability to back up QuickBooks Online company files is available for Advanced subscriptions only, RuRuRu. I'll provide more details about this.
If you have an Advanced Subscription with QuickBooks Online, you have the capability to back up your company file. I'd be delighted to guide you on how:
- Go to Gear icon settings.
- Choose Back up company.
- Sign in to your Intuit account, then select Authorize to proceed.
For detailed guidance, refer to this article: Back up and restore your QuickBooks Online Advanced company.
Meanwhile, we can export your QuickBooks Online data if you're using lower subscriptions to facilitate the preservation of all important information.
On the other hand, if you mean to cancel your QuickBooks Online account, it depends on where you signed up for your subscription. If you signed up through a mobile app store, you’ll need to go to your app store to cancel.
Here's the process for canceling an account purchased online directly from Intuit:
- Sign in to the Intuit Account Manager.
- Select Products & billing, then select your company name. This will take you to your subscription page.
- Find the product you wish to cancel, then select Cancel.
- Follow the on-screen steps and click Continue to cancel.
- You’ll see a pop-up confirming your subscription is canceled and select Got it.
Once you cancel your QBO subscription, you will only have Read-only access to your data for one year and no longer be charged.
For more details on canceling QuickBooks Online through the Apple App Store and Google Play Store, you can check out this article: Cancel your QuickBooks Online subscription or trial.
In case you'd like to resubscribe in the future, you can easily reactivate your account. We'd love to have you back!
You're always welcome to comment below if you have any questions or concerns regarding data backup or account cancellation. I'm always here to assist in any way I can.
