Hello there, Leah. You'll receive an email either confirming that your documents have been received and are in compliance or requesting further verification of the information submitted. I'm here to expand on this below.
The duration of the review process varies depending on whether you're a new or existing customer. For new customers, the process takes 2-3 business days once the data is received. As for existing customers, the review process takes 7-10 business days after receiving the data.
If the review period has exceeded the expected timeframe, I recommend contacting FINTRAC for an update on your client's status.
Please refer to this article for more details: What you need to know about FINTRAC.
Additionally, you can run payroll reports to view your business' finances.
Please return to this thread if you have other questions about your client's FINTRAC status, Leah. Take care.
