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Desiree 869
Level 3

Why my inventory center is missing in 2019 Pro?

Hello there

 

I upgraded the system from 2016 to 2019 Pro, and the system updated the inventory items, and our sales invoice number. Everything went well except INVENTORY CENTER. 

The version 2016 that I use, it was "Inventory center" from vendors- inventory activities- inventory center, But for 2019 Pro, there is no Inventory center, which I need to use this feature on a daily basis. 

 I checked the products' information already  under Item List, (including the brand, size, and price, and quantities). That's fine. 

I read the blogs that she mentioned the verify Data, which I already did, but Nothing changed. 

From screenshot 3, " Learn More" which selections should I choose?

Screenshot 4, You could see my items & inventory from preferences "Enable" is grey. Please help.

 

PLEASE see attachments. 

 

Thanks

 

5 Comments 5
Fiat Lux - ASIA
Level 15

Why my inventory center is missing in 2019 Pro?

Did you get the same situation if opening a dummy file or a sample one?

Desiree 869
Level 3

Why my inventory center is missing in 2019 Pro?

Yes. Trying to figure out for a day, and read  many blogs. 

unfortunately, still need to make a post. 

Fiat Lux - ASIA
Level 15

Why my inventory center is missing in 2019 Pro?

So you must try to repair your QB 2019 first. Go to Control Panel > Program & Feature. Find Qb 2019 and repair it. Windows will quick reinstall it and may fix something.

If the problem still persists, do a clean install.

https://quickbooks.intuit.com/learn-support/en-ca/troubleshooting/clean-install-quickbooks-desktop/0...

 

Hope it helps.

Desiree 869
Level 3

Why my inventory center is missing in 2019 Pro?

Thanks for replying quickly. 

2019 Pro version should have the "inventory center" icon, right ?

Desiree 869
Level 3

Why my inventory center is missing in 2019 Pro?

After Repairing app, still stay the same. Inventory center still not show up. 

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