Help with log in

Hello priceandprice7,

Thanks for choosing QuickBooks Online to manage your business's books! It's an easy-to-use service that can make bookkeeping a breeze. I'm here to help you with accessing your account so you can get to work.

Knowing more about what's happening when you're trying to log in is helpful to find the quickest resolution possible. I'll go over a few different things with logging in to make sure that you're able to get to where you need to be.

To start, logging into QuickBooks Online is as simple as taking the following steps.

1. Go to qbo.ca.
2. Hover over Sign In.
3. Choose QuickBooks Online.
4. Enter your login credentials.
5. Click Sign In.

When it comes to your QuickBooks Online login credentials, one important thing to note is your username. Typically, this is the same as the email you used to sign up for the account, but if you've since changed the username to something different, you'll need to use that instead of the email.

If you're certain you have the correct login information and you're getting an error, you can try the I forgot my user ID or password option. If the error persists, I recommend these troubleshooting steps to ensure that there isn't an issue with the cloud.

• Clear your browser cache if you're using a browser
• Clear the app cache if you're using the QuickBooks Online app for Windows or Mac
• Try a browser if you're using the app
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

Finally, your next step is to get in touch with QuickBooks Online support to share more details about what's going on when you try to log in. There are a few ways to get in touch, which you can choose from below.

Schedule a Callback or Chat: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.

Social Media: Facebook, Twitter, and Instagram.

Wishing you the best!

i have been logging in regularly , but for some reason today , after i tap log in , the page is blank ! 

please help me find out what the problem may be ? 

i tried a few times , i couldn't log in , then i shut down my lap top and retarted again and then after i logged , the account page just went blank ? 

Hi there. We appreciate you logging in regularly and contributing to the QuickBooks family. My goal is to assist you so you can log in and reap all the amazing benefits offered by the program. Don't worry, I've got your back from here. Have you tried clearing cache and cookies or logging in using a private/incognito window? If you're still getting a blank page, please send me a full screenshot of it with the URL showing at the top of your screen. Feel free to cover any personal information in the screenshot.